Polynesian Spa

Deluxe vs Pavilion Pools

Two bathing areas, one ticket: pick the right one.

From $31 per person Free cancellation
  • 4.4 / 5 447+ Reviews
  • Open 9am-11pm, last in 10pm Duration
  • 8 Hot Pools Acidic & alkaline
  • Ages 12+ No younger kids
  • Free Cancellation

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The Pavilion Pools ticket opens eight geothermal hot pools, a deep stand-up pool and a reflexology walk to guests aged 12 and over.

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Same ticket, also on Viator

From $32 per person · ★ 4.4 from 183 Viator reviews

Each platform sets its own price and collects its own reviews, so compare both before you book on GetYourGuide.

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The Experience

What the Pavilion Pools Ticket Covers

Polynesian Spa's area for teens and adults, pool by pool.

Highlights

  • Eight geothermal hot pools for guests aged 12 and over at Polynesian Spa
  • Three Priest Spring acidic pools at 39 to 41°C and three cascading Rachel Spring alkaline pools at 38 to 40°C
  • Deep 1.3 m stand-up pool at 38°C for stretching and gentle movement
  • Rachel Spring pool at 40°C looking out over Lake Rotorua
  • Stone foot reflexology walk between the pools
  • Open until 11pm, with last entry at 10pm, for a late soak under the stars

What's Included

  • Entry to the Pavilion Pools at Polynesian Spa (ages 12+)
  • Three Priest Spring acidic mineral hot pools at 39 to 41°C
  • Three cascading Rachel Spring alkaline mineral hot pools at 38 to 40°C
  • Deep Rachel Spring alkaline stand-up pool at 38°C
  • Rachel Spring alkaline mineral hot pool overlooking Lake Rotorua at 40°C
  • Foot reflexology walk
  • Changing rooms with private cubicles and free storage tubs

How a Pavilion Pools Visit Works

What to expect from booking to the reflexology walk.

  1. Book your day

    Choose a date for the Pavilion Pools. Everyone in your group must be 12 or older, and you can cancel up to 24 hours ahead.

  2. Bring or hire a towel

    Towels, lockers and swimsuits are for hire in the Pavilion. Free storage tubs hold your things if you do not need a lock.

  3. Work through the pools

    Start in the cascading Rachel Spring pools at 38–40°C, then the Priest Spring pools at 39–41°C, with cooler breaks between.

  4. Stretch out and finish

    Use the 1.3-metre stand-up pool for gentle movement, walk the stone reflexology path, and soak in the pool that overlooks the lake.

Pavilion Pools or Deluxe Lake Spa?

Polynesian Spa's two main bathing areas, row by row. Online USD prices, October 2026.

FeatureMORE POOLS Pavilion Pools (12+)Deluxe Lake Spa
Starting PriceFrom $31 per personFrom $48 per person
Best forTeens and adults who want varietyFamilies and anyone who wants extras included
Hot pools8 (3 acidic, 5 alkaline)5 (1 acidic, 4 alkaline) + cold plunge
Water temperature38–41°C36–41°C
ExtrasReflexology walk10 heated recliners, indoor lounge
Towels and lockers✗ Hire on site✓ Included, with toiletries and hairdryers
Age rule12+ onlyAll ages (under 2 free)
Lake settingOne pool overlooks Lake Rotorua✓ Open-air pools at the lake edge
Free cancellation✓ Up to 24 hours before✓ Up to 24 hours before
Rating4.4 (447 reviews)4.6 (409 reviews)
Check AvailabilitySee on GetYourGuide

Deluxe or Pavilion?

Deluxe Lake Spa vs Pavilion Pools

Pool counts, temperatures, age rules and what the price gap really buys.

Book the Pavilion Pools if everyone in your group is 12 or over and you want the most pools for your money. Book the Deluxe Lake Spa if you are bringing younger children, or if you want towels, a locker, toiletries, heated recliners and a lounge without paying extra for each. The Pavilion Pools ticket starts at $31 per person and rates 4.4 from 447 reviews; the Deluxe Lake Spa starts at $48 and rates 4.6 from 409 reviews. Both are areas of the same spa on the Rotorua lakefront, with the same hours, so the choice comes down to who is coming and what you want included.

Side by side

Pavilion PoolsDeluxe Lake Spa
Online ticket (USD)From $31 per personFrom $48 per person
Gate price (NZD)From $54.95From $85
Hot pools85, plus a cold plunge
Water3 Priest Spring (acidic), 5 Rachel Spring (alkaline)1 Priest Spring (acidic), 4 Rachel Spring (alkaline)
Temperatures38–41°C36–41°C
Pool depthIncludes a 1.3 m stand-up poolShallow, 0.7 m
ExtrasReflexology walk10 heated recliners, indoor lounge with lake views
Towels and lockersHire on site, free storage tubsIncluded, with toiletries and hairdryers
Ages12+All ages, under 2 free
Lake settingOne pool overlooks Lake RotoruaOpen-air pools at the lake edge

What the Pavilion Pools give you

The Pavilion is the larger of the two areas by pool count. Its three Priest Spring pools run at 39–41°C and carry the slightly acidic water the spa’s history began with. Three cascading Rachel Spring pools sit at 38–40°C, a fourth Rachel Spring pool overlooks Lake Rotorua at 40°C, and a deep stand-up pool at 38°C is 1.3 metres deep, built for stretching and slow movement. A stone reflexology path rounds it off.

With eight pools across a three-degree range, you can move around for an evening without sitting in the same water twice. The 12+ rule also shapes the mood: no toddlers, and teenagers only with an adult. Changing rooms have private cubicles. You bring or hire your own towel.

What the Deluxe Lake Spa adds

The Deluxe Lake Spa has fewer pools but more around them. Its four Rachel Spring pools are shallow, 0.7 metres deep, and held between 38°C and 41°C. One Priest Spring pool and a cold plunge pool complete the set. Of the five hot pools, one is covered and one is partly covered, and the rest are open to the sky among rocks and gardens at the lake edge.

Out of the water there are ten geothermally heated recliners and a large indoor lounge looking over the lake and gardens. The changing rooms supply towels, secure lockers, hairdryers and toiletries, so you can arrive with only a swimsuit. The area takes all ages, but the spa asks children to keep the noise down to protect the calm. The listing gives a maximum of 80 people in the area.

What the price gap really buys

On ticket price alone the Pavilion is $17 cheaper. That gap shrinks once you add what the Deluxe includes: towels, a secure locker, hairdryers and toiletries. At the Pavilion you bring your own towel or hire one on site, and lockers are extra too, with free storage tubs if you do not need a lock. The hire charges are paid at the spa, so check them at reception.

If you…Pavilion PoolsDeluxe Lake Spa
Bring your own towel, use a free tubFrom $31From $48
Need a towel and a lockerFrom $31, plus hire on siteFrom $48, both included

So if you would hire both, pay the extra for the Deluxe and take the recliners, lounge and lake-edge pools with it. If you are travelling light with your own towel and do not need a lock, the Pavilion gives you more pools for less.

Which to choose

Choose the Pavilion Pools if:

  • everyone is 12 or older;
  • you want variety, with eight pools and three of them Priest Spring water;
  • you like to move in the water, using the deep stand-up pool;
  • you are bringing your own towel and want the lower ticket price.

Choose the Deluxe Lake Spa if:

  • you have children under 12, or babies (under 2s go free);
  • you want towels, a locker and toiletries included;
  • you want somewhere warm to rest between soaks, on the heated recliners or in the lounge;
  • you want hot and cold contrast with the cold plunge;
  • the lake-edge setting matters more than the number of pools.

Booking for two? Our romantic hot springs page looks at the Deluxe beside Rotorua’s private tubs and pools.

The same in both areas

Both areas keep the spa’s hours, 9am to 11pm daily with last entry at 10pm, and both tickets refund in full if you cancel up to 24 hours ahead. The same rules apply: purpose-made swimwear only, jewellery off because the water can tarnish silver and some gold, no alcohol or glass, and no more than about fifteen minutes at a time in the hotter pools. If you are pregnant or have a heart condition, check with your doctor first. For an evening visit, our Rotorua hot pools at night page compares late closing times across town.

The other two areas

Polynesian Spa has two more bathing areas, and neither is part of this choice. The Family Pools have a freshwater pool with a hydroslide and two mineral pools, from $19 per person; our family hot pools page covers them. The Lake View and Sky View private pools are 45-minute private soaks booked with the spa, and our private hot pools guide compares them with Rotorua’s other private options. For everything else about the spa, from parking to opening hours, see our Polynesian Spa guide. If you are weighing up the newer spa down the lakefront, the Polynesian Spa vs Wai Ariki page covers that decision.

Read our Pavilion Pools review or our Deluxe Lake Spa review, then check Pavilion Pools availability.

Guest Reviews

What Pavilion Pools Guests Say

4.4/5 from 447 verified guests

Ratings and review counts are each platform's live figures (Viator or GetYourGuide) as of October 2026 and may shift slightly day to day.

"A lovely end to the day ! Star gazing looking out over the lake in hot pools and totally chilled out . Great location"

elaine United Kingdom

"It was excellent. The place was very clean and the staff was very helpful."

Alex United States

"Better description of pools needed. $9 for locker is expensive and one time use only so can't fetch anything from locker!"

Joy United Kingdom

"Thoroughly enjoyed this for myself being in warm water was so relaxing. With wet n cold weather this was just so good."

Deborah Australia

"It was fabulous! A cold plunge pool would be a great addition but very relaxing. We highly recommend it."

Anwen United Kingdom

"Lots of lovely pools, well equipped and easy to get in and out of for seniors."

julie Australia

"Fun evening, good option after all day of traveling"

Katarzyna New Zealand

"Very relaxing, multiple pools at different temps. nice facility. And great views of the lake."

Dexter United States

Read all 447 verified reviews

See All Reviews

Chosen Your Pools?

Book the Pavilion Pools for more pools at a lower ticket price, or switch to the Deluxe Lake Spa if children or included towels decide it. Starting from $31 per person.

Check Availability & Book

Deluxe Lake Spa vs Pavilion Pools: Questions

Pools, temperatures, ages and what each Polynesian Spa ticket includes.