"great experience. great facilities. only downside was the loud boys"
Rotorua · Hot Pools
Best Hot Pools in Rotorua
Eight places to soak, one pick for each trip.
- 4.6 / 5 409+ Reviews
- Unlimited soak, 9am-11pm Duration
- 36–41°C Deluxe pool temps
- All ages Under 2s free
- Free Cancellation
Book Your Soak
Check Availability & Prices
Our first-visit pick is the Deluxe Lake Spa: five lakeside mineral pools at Polynesian Spa, open to every age, with towels and lockers included.
Same ticket, also on Viator
From $49 per person · ★ 4.5 from 282 Viator reviews
Each platform sets its own price and collects its own reviews, so compare both before you book on GetYourGuide.
The Experience
What the Deluxe Lake Spa Ticket Covers
The pick we give most first-time visitors, in plain terms.
Highlights
- Five open-air mineral pools on the Lake Rotorua shore, set among rocks and gardens
- Four shallow Rachel Spring alkaline pools and one slightly acidic Priest Spring pool, 36 to 41°C
- Cold plunge pool for switching between hot and cold water
- Ten geothermally heated recliners beside the pools, plus an indoor lounge facing the lake
- Towels, lockers, shampoo, soap and hairdryers included in the ticket
- No set time limit: soak for as long as you like, with the spa open until 11pm
What's Included
- Entry to the Deluxe Lake Spa at Polynesian Spa
- Four shallow (0.7 m) Rachel Spring alkaline mineral hot pools
- One slightly acidic Priest Spring mineral hot pool
- Cold plunge pool
- Ten geothermally heated poolside recliners
- Large indoor relaxation lounge
- Premium changing rooms with towels, secure lockers, soap, shampoo and hairdryers
- Free entry for infants and children under 2
How a Deluxe Lake Spa Visit Works
From booking to the last soak by Lake Rotorua.
Book a date
Pick your day in the booking box. The ticket has free cancellation up to 24 hours before, so you can hold a date while your plans settle.
Walk to the lakefront
Polynesian Spa is at 1000 Hinemoa Street, on the shore of Lake Rotorua in the city. Bring swimwear; adult swimwear can be hired or bought at the spa shop.
Change in the premium rooms
Towels, secure lockers, soap, shampoo and hairdryers come with the ticket, so you can arrive with nothing more than a swimsuit.
Soak at your own pace
Move between five mineral pools at 36–41°C, a cold plunge and heated recliners. Last pool entry is 10pm and the pools start emptying from 10:40pm.
Photo Gallery
Rotorua's Hot Pools and Geothermal Ground
Lakeside pools, steam and the thermal landscape around the city.







Lakeside Pools, Adults-Only Spa or Mud Bath?
Our first-visit pick against the two other most-booked styles of soak in Rotorua. Figures from the live listings, October 2026.
| Feature | OUR FIRST-VISIT PICK Polynesian Spa Deluxe Lake Spa | Wai Ariki Restorative Journey | Hell's Gate Walk, Mud Bath & Spa |
|---|---|---|---|
| Starting price | From $48 per person | From $100 per person | From $65 per person |
| Best for | A first soak, any age | Adults wanting a spa ritual | A mud bath and a geothermal walk |
| Time in the water | No time limit on the day | Two-hour guided circuit | Mud 20 minutes, plus sulphur spas |
| Pools and elements | 5 mineral pools (36–41°C), cold plunge, heated recliners | Geothermal, herbal and hydrotherapy pools, fire and ice room, steam room | Mud bath, sulphur spas, cool plunge pool, geothermal walk |
| Mud | ✗ | ✓ Self-applied in the mud lounge | ✓ Full mud bath |
| Private or shared | Shared | Shared | Shared |
| Age rule | All ages, under 2 free | 16+ only, no pregnant guests | Mud bath 2.5+, sulphur spa 6 months+ |
| Towel included | ✓ Towel, locker, toiletries | ✓ Locker, robe and towel | ✗ Hire or buy on site |
| Setting | Open-air pools on Lake Rotorua | Lakefront, views to Mokoia Island | Active geothermal reserve at Tikitere |
| Free cancellation | ✓ Up to 24 hours before | ✓ Free cancellation | ✓ Up to 24 hours before |
| Check Availability | See on Viator | See on GetYourGuide |
The Other Picks
Tickets Behind Each Answer
Adults-only spa, mud bath, private cedar tub, adult pools and the family area. Each card opens our review.
ADULTS 16+Wai Ariki Hot Springs and Spa Restorative Journey (2hrs)
Wai Ariki's two-hour Restorative Journey: lake-view geothermal pools, saunas, an ice room, a mud lounge and Māori blessings. Ages 16+.
MOST REVIEWEDRotorua: Hell's Gate Geothermal Walk & Mud Spa
Hell's Gate in one ticket: a geothermal walk, a 20-minute mud bath, sulfur spa pools, a cool plunge and Māori carving. About 3 hours.
PRIVATE TUBRotorua Forest Hot Tub Soak at Secret Spot
A private 45-minute soak for up to six in a cedar hot tub of heated spring water at the edge of Whakarewarewa Forest, with cold plunge tubs included.
AGES 12+Rotorua: Polynesian Spa Pavilion Hot Pool Bathing (12+ yrs)
Polynesian Spa's 12+ Pavilion Pools: eight geothermal hot pools, a deep stand-up pool and a reflexology walk, open until 11pm. Towels extra.
FAMILY POOLSPolynesian Spa Rotorua: Family Hot Pools and Freshwater Pool
Polynesian Spa's Family Pools: a heated freshwater pool with a hydroslide and lifeguards, two mineral hot pools for parents, under-5s free.
Pick This Pool If…
Which Rotorua Hot Pool Should You Choose?
Eight places, who each one suits, and what to know before you go.
For a first soak in Rotorua, book the Polynesian Spa Deluxe Lake Spa: five mineral pools on the edge of Lake Rotorua, open to every age, with towels and lockers included, from $48 per person. The right answer changes with who you travel with and what you want from the water, so below are eight places to soak and the traveller each one suits, with a link to the page that covers it in depth.
Pick this pool if…
You want the safe all-round choice
The Deluxe Lake Spa at Polynesian Spa is the pool we would send most visitors to first. It has four shallow alkaline pools from Rachel Spring and one slightly acidic pool from Priest Spring, at 36 to 41°C, plus a cold plunge, ten heated recliners and an indoor lounge. Children are welcome and infants under two go free. Bathing on this spring dates back to 1878 and the current spa opened in 1972. It rates 4.6 from 409 reviews. Read our review or the full Polynesian Spa guide.
You are adults on a budget
Book the Pavilion Pools at the same spa, from $31 per person. Guests must be 12 or older, and you get eight hot pools at 38 to 41°C, including a deep stand-up pool and a pool facing the lake, plus a foot reflexology walk. Towels and lockers cost extra here. It rates 4.4 from 447 reviews. The Deluxe vs Pavilion comparison sets the two side by side.
You want a design-led spa without children
Wai Ariki Hot Springs & Spa, on the lakefront a short walk from the first two, takes guests aged 16 and over only. The Restorative Journey is a two-hour, seven-step circuit through waterfall showers, a fire and ice room, geothermal and herbal pools, a mud lounge and a steam room, with locker, robe and towel included, from $100 per person and rated 4.7 from 125 reviews. A shorter 1-hour Restorative Bathing session costs from $56. Pregnant guests cannot take part. If you are torn between Wai Ariki and Polynesian Spa, read Polynesian Spa vs Wai Ariki.
You want a mud bath
Hell’s Gate at Tikitere, just outside the city on State Highway 30, is the mud bath most visitors come for. The Geothermal Walk, Mud Bath & Sulphur Spa combines a walk through the active reserve with a mud bath, sulphur spas and a cool plunge pool, from $65 per person. With 1,277 reviews and a 4.7 rating, it is the most-reviewed bathing ticket on this site. The mud is limited to 20 minutes per person per day. See Hell’s Gate or our wider guide to Rotorua mud baths.
You want a tub to yourselves
Secret Spot, beside the Whakarewarewa Forest, rents private cedar hot tubs filled with heated fresh spring water. It is not a geothermal pool, but it is the simplest private soak in town: the 45-minute forest hot tub costs from $26 per person, takes up to six people per tub, and rates 4.8 from 634 reviews. Children must be five or older. More on Secret Spot and other private hot pools in Rotorua, or see geothermal and freshwater pools compared on our thermal spas page.
You want a countryside soak
Waikite Valley Thermal Pools sit about 30 minutes’ drive from Rotorua, beside Te Manaroa, which the operator calls the largest single source of boiling water in New Zealand. Six pools run from 30°C to 41°C and are drained and refilled every night. There is no platform ticket: you pay at the gate, NZ$27.50 for an adult. See our Waikite Valley guide.
You want a soak you have to reach by water
Manupirua Springs on Lake Rotoiti can only be reached by boat or air. The Lake Rotoiti evening kayak paddles there for a soak, a barbecue and glowworms, from $131 per person, rated 4.9 from 65 reviews. It runs from 1 November to 30 April only.
You want something free
Rotorua has free foot pools in Kuirau Park in the city, and Kerosene Creek, a warm stream about 30 km south near Waiotapu. Natural pools have no lifeguards or facilities, access and conditions change, and the safety rules below apply. Our free hot springs page covers them, and the natural hot springs guide ranks them beside the paid geothermal pools.
The eight places at a glance
| Place | Best for | Price from | Who can go | Where |
|---|---|---|---|---|
| Polynesian Spa Deluxe Lake Spa | First visit, mixed ages | $48 per person | All ages | City lakefront |
| Polynesian Spa Pavilion Pools | Adults on a budget | $31 per person | 12+ | City lakefront |
| Polynesian Spa Family Pools | Young children | $19 per person | All ages | City lakefront |
| Wai Ariki | Adults-only spa ritual | $56 per person (1 hour) | 16+ | City lakefront |
| Hell’s Gate | Mud bath | $65 per person (walk, mud, spa) | Mud 2.5+ | Tikitere, SH30 east |
| Secret Spot | Private group tub | $26 per person | 5+ | Whakarewarewa Forest edge |
| Waikite Valley | Countryside pools | NZ$27.50 adult at the gate | All ages, under 16 with an adult | About 30 minutes’ drive |
| Lake Rotoiti (Manupirua) | Soak by kayak or boat | $131 per person (evening kayak) | See listing | Lake Rotoiti |
Platform prices are in US dollars as the booking sites show them; the Waikite figure is the operator’s own gate price in New Zealand dollars. For every ticket price, child rates and what costs extra, see Rotorua hot pools prices.
Families and couples
With young children, the Polynesian Spa Family Pools are the easy answer: a freshwater pool with a hydroslide, two alkaline mineral pools at 33 to 40°C and lifeguards on duty, from $19 per person, the lowest per-person price on this site. Children under five are free at the gate. Our family hot pools guide compares the options by age.
For two adults, Wai Ariki and a private tub at Secret Spot are the usual choices, and the romantic hot springs guide goes through them. If you want to soak after dark, Polynesian Spa takes its last pool entry at 10pm; the hot pools at night page lists every closing time.
Before you get in
Keep your head above the water in natural pools. Rare but almost always fatal amoebic meningitis can enter through the nose in untreated geothermal water, so do not dive, splash or duck under, and never enter unmarked or fenced geothermal water, which can be scalding.
If you are pregnant or have a heart condition, check with a doctor first; Wai Ariki will not admit pregnant guests to its thermal experiences at all. Take off silver jewellery, because the minerals tarnish it. Polynesian Spa advises no more than fifteen minutes at a time in the hotter pools, alternating with cooler ones, and asks for proper swimwear, not cotton or denim.
Ready to go? Check Deluxe Lake Spa availability.
Guest Reviews
What Deluxe Lake Spa Guests Say
Ratings and review counts are each platform's live figures (Viator or GetYourGuide) as of October 2026 and may shift slightly day to day.
"Great day out. There is a complete section of the pools for children which works well. Lunch was delicious and we enjoyed the complimentary towels as we were traveling through. The pools and views from the pools are amazing! Would do again"

"Great experience and great service. Towels are available everywhere, and it is very clean there. It was totally relaxing, and the various pools with different temperatures are great."
"Super relaxation in the evening hours. I would go back at any time."
"Very clean! Lovely views and great relaxation. Would highly recommend."
"The serenity and the luxurious feeling of the water are amazing"
"The staff is very welcoming, there are lockers for personal belongings, towels, shampoo, moisturizer, etc. And the setting is magnificent. A particular favorite is the acid pool!"

"Very relaxing and quiet way to wind down our New Zealand vacation. Enjoyed the variety of the pools."
Read all 409 verified reviews
See All ReviewsPicked Your Rotorua Hot Pool?
Check dates for the Deluxe Lake Spa, or go back to the pick that fits your trip and book that one instead. Starting from $48 per person.
Check Availability & BookCan't Make These Dates?
Browse More Available Options
Other Rotorua hot pools and spas, each with its own review, price and booking link.
Best Hot Pools in Rotorua: Questions
Which pool suits which traveller, and what to check before you book.
For a first visit, the Deluxe Lake Spa at Polynesian Spa: five lakeside mineral pools at 36 to 41°C, a cold plunge and heated recliners, open to all ages, with towels and lockers included. It costs from $48 per person and rates 4.6 from 409 reviews. Adults wanting a quieter, design-led spa often prefer Wai Ariki. Read our Deluxe Lake Spa review.
They suit different trips. Polynesian Spa has 28 hot pools across adult, family and private areas and welcomes children in its Deluxe Lake Spa and Family Pools. Wai Ariki admits guests aged 16 and over only, and its two-hour Restorative Journey adds a fire and ice room, a mud lounge and a steam room. We compare them point by point on Polynesian Spa vs Wai Ariki.
Most couples choose between Wai Ariki, which is adults only (16+) and quiet, and a private cedar hot tub at Secret Spot by the Whakarewarewa Forest. Secret Spot's tubs hold heated fresh spring water, not geothermal water, and cost from $26 per person for 45 minutes. Wai Ariki also sells a private geothermal bath for two. See our romantic hot springs guide.
The Polynesian Spa Family Pools: a freshwater pool with a hydroslide and two alkaline mineral pools at 33 to 40°C, with lifeguards on duty. Tickets start from $19 per person and children under five are free at the gate. The Deluxe Lake Spa also takes all ages. Wai Ariki does not admit anyone under 16. Our family hot pools guide covers each venue's age rules.
The free options are natural or public: foot pools in Kuirau Park in the city, and Kerosene Creek, a warm stream about 30 km south near Waiotapu. They have no facilities or lifeguards, access and conditions change, and you must keep your head above the water because of the amoebic meningitis risk. Check locally before you go. Details on our free hot springs page.
At Hell's Gate in Tikitere, just outside the city on State Highway 30. The walk, mud bath and sulphur spa ticket costs from $65 per person and rates 4.7 from 1,277 reviews, the most-reviewed bathing ticket on this site. Time in the mud is limited to 20 minutes per person per day and the minimum age is 2.5 years. See our Rotorua mud baths guide.
Polynesian Spa is open until 11pm with last pool entry at 10pm. Wai Ariki stays open until 11pm from November to April and until 10:30pm from May to October, with earlier last entry for each experience. Secret Spot runs from 9am to 10pm. Waikite Valley closes at 8pm. Every closing time is on our hot pools at night page.
The Deluxe Lake Spa has no time limit on the day, so allow a couple of hours if you like to rest on the heated recliners between soaks. Wai Ariki sells one-hour and two-hour sessions, Secret Spot tubs are booked for 45 minutes, and the Hell's Gate mud bath is limited to 20 minutes, with the walk adding 1 to 1.5 hours. Polynesian Spa advises no more than fifteen minutes at a time in the hotter pools.
In Rotorua a hot pool is usually fed by geothermal spring water, as at Polynesian Spa, Wai Ariki and Waikite Valley. A hot tub such as Secret Spot's is a private cedar tub of heated fresh spring water. A mud bath, as at Hell's Gate, means covering yourself in geothermal mud, then soaking in sulphur water and rinsing in a cool plunge. Operators describe the mud as gently exfoliating the skin.
Public pools are cheapest: the Polynesian Spa Family Pools start from $19 per person and the adult Pavilion Pools from $31. A Secret Spot cedar tub starts from $26 per person for 45 minutes. A private geothermal bath for two at Wai Ariki starts from $152 for the pair. Full price lists, including gate prices in New Zealand dollars, are on our Rotorua hot pools prices page.
Still have questions? Email us at info@rotoruahotsprings.com
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- Rotorua Hot Pools at Night
- Free Hot Springs in Rotorua
- Waikite Valley Hot Pools
- Rotorua Hot Pools Prices
- Rotorua Hot Springs Map
- Rotorua Hot Pools from Auckland
- Best Time to Visit Rotorua Hot Springs: Season, Weather & Time of Day
- Where to Stay in Rotorua
- Natural Hot Springs in Rotorua
- Rotorua Thermal Spas and Mineral Pools
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- Auckland to Rotorua: Māori Village & Polynesian Spa
- Hell's Gate Mud Bath & Sulphur Spa, Rotorua
- Hell's Gate Rotorua: Walk, Mud Bath & Sulfur Spa Ticket
- Lake Rotoiti Hot Springs Kayak, BBQ & Glowworms
- Polynesian Spa Deluxe Lake Spa Rotorua: Tickets & Tips
- Polynesian Spa Family Pools Rotorua: Slide & Hot Pools
- Polynesian Spa Pavilion Pools Rotorua (12+): Tickets
- Rotorua Day Trip from Auckland: Wai-O-Tapu & Spa
- Secret Spot Hot Tubs Rotorua: Private Cedar Tub
- Wai Ariki 1-Hour Restorative Bathing, Rotorua (16+)
- Wai Ariki Private Geothermal Bath for Two, Rotorua
- Wai Ariki Restorative Journey Rotorua: 2-Hour Spa
- Wai-O-Tapu & Polynesian Spa Day Trip from Auckland
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